Privacy Policy

1 Introduction

A R Pro Digital ("we", "our", "us") operates the A R Pro Connect platform and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or purchase our products and services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2 Information We Collect

We collect the following types of information:

• ✓Personal Details: Name, WhatsApp number, contact number, email address and address submitted through our enquiry form.
• ✓Transaction Details: Product/plan selected, payment amount, payment ID and order ID (via Razorpay).
• ✓Technical Data: IP address, browser type, device type and pages visited.
• ✓Communication Data: Messages exchanged via WhatsApp, email or other support channels.

3 How We Use Your Information

• ✓To process orders, source code delivery and installation requests.
• ✓To provide customer support and respond to your enquiries.
• ✓To send transaction updates, invoices and AMC renewal reminders.
• ✓To improve our products, services and website experience.
• ✓To comply with legal and regulatory obligations applicable to us.

4 Sharing of Information

We do not sell or rent your personal information. We may share data only with:

• ✓Payment Gateway (Razorpay): For secure payment processing.
• ✓Hosting Providers: For storing website and platform data.
• ✓Legal Authorities: When required by law or to protect our rights.

5 Data Security

We use industry-standard security practices to protect your data, including SSL encryption, secure servers and restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6 Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce agreements.

7 Your Rights

• ✓Request access to the personal data we hold about you.
• ✓Request correction of inaccurate or incomplete information.
• ✓Request deletion of your personal data (subject to legal requirements).
• ✓Opt out of promotional communications at any time.

8 Cookies

Our website may use cookies and similar technologies to enhance user experience, remember preferences and analyze traffic. You can disable cookies in your browser settings, but some features may not work properly.

9 Third-Party Links

Our website may contain links to third-party websites (such as payment gateways or hosting providers). We are not responsible for the privacy practices or content of those websites.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes means you accept the revised policy.

11 Contact Us

For any questions about this Privacy Policy or how we handle your data: